The validity of purchased printed and electronic vouchers cannot be extended.
You cannot pay with payment vouchers or cards in the e-shop. This option is only available directly at the checkout.
10 % discount
The additional 10% discount does not apply to family tickets, entertainment packages, multi entry cards, value and accommodation vouchers.
If you fail to find your tickets in your e-mail inbox after purchasing them, check your spam / unsolicited messages box. If your tickets are not there, please contact us on firstname.lastname@example.org.
If you wish to cancel your purchased e-ticket and get a refund, please contact us within 14 days of making your purchase on email@example.com – see the terms and conditions. Please include your order number and the number of the bank account where you want to receive your refund.